Privacy Policy

1Introduction

jili3 is an online gaming platform serving players across the Philippines, including Metro Manila, Cebu, Davao, Quezon City, Makati, and beyond. We are committed to protecting the privacy and personal data of every individual who interacts with our platform — whether you are a registered player, a visitor browsing our website, or someone who contacts our support team.

This Policy applies to all personal data collected through the jili3 website, mobile application, customer support channels, and any other touchpoint through which you interact with jili3. It does not apply to third-party websites or services that may be referenced on our platform.

We encourage you to read this Policy in full. If you have questions about any section, our support team is available 24/7 via live chat on the Platform.

2Personal Data We Collect

jili3 collects personal data through several channels. The categories of data we collect depend on how you interact with the Platform:

2.1 Registration Data

When you create a jili3 account, we collect the following information:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Email address
• Mobile number
• Residential address
• Username and encrypted password

2.2 Identity Verification (KYC) Data

To comply with anti-money laundering (AML) regulations and Philippine gaming requirements, we may request:

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, or UMID)
• Proof of residential address (e.g., utility bill, bank statement dated within 90 days)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account, bank statement from BPI, BDO, or Metrobank)
• Selfie or live photo for biometric verification where required

2.3 Financial Data

We collect transaction records including deposit amounts, withdrawal requests, payment method identifiers (e.g., GCash mobile number, bank account last four digits), and transaction timestamps. We do not store full card numbers or complete bank account details on our servers — these are handled by our PCI-DSS compliant payment processors.

2.4 Gaming Activity Data

We record your gaming history on jili3, including games played, wager amounts, session durations, win/loss records, and bonus usage. This data is used for account management, responsible gaming monitoring, dispute resolution, and regulatory reporting.

2.5 Technical & Device Data

When you access jili3, we automatically collect certain technical information, including:

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Session timestamps and page interaction data
• Referring URL and navigation path within the Platform

2.6 Communications Data

If you contact jili3 customer support via live chat or email, we retain records of those communications, including the content of your messages, timestamps, and any attachments you provide. This data is used to resolve your query and improve our support services.

3How We Use Your Personal Data

jili3 uses the personal data we collect for the following purposes:

jili3 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or expressly consented to by you.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jili3 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the Terms and Conditions you agreed to upon registration — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR reporting requirements, and the Data Privacy Act itself.
• Legitimate interests: Processing necessary for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where these interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes such as marketing communications, where we have obtained your explicit prior consent. You may withdraw this consent at any time by contacting support or updating your account preferences.

5Data Sharing & Disclosure

jili3 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances:

5.1 Service Providers

We engage trusted third-party service providers to assist in operating the Platform. These include payment processors (such as GCash, PayMaya, and banking partners like BPI, BDO, and Metrobank), identity verification providers, cloud hosting services, and customer support tools. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

jili3 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement authorities where required by law, court order, or regulatory directive. This includes disclosures to PAGCOR, the Anti-Money Laundering Council (AMLC), and the National Privacy Commission (NPC) where applicable.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of jili3's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify affected players of any such transfer and the privacy practices of the successor entity prior to the transfer taking effect.

5.4 With Your Consent

We may share your data with third parties in circumstances not described above where you have given your explicit prior consent to such sharing. You may withdraw this consent at any time.

6Cookies & Tracking Technologies

jili3 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data that helps us improve our services.

6.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly. These include session authentication cookies and security tokens. You cannot opt out of essential cookies without ceasing to use the Platform.
• Functional cookies: Remember your preferences such as language settings, display options, and last-used payment method to provide a more personalized experience.
• Analytics cookies: Collect aggregated, anonymized data about how players navigate and use the Platform. This helps us identify areas for improvement and optimize game performance.
• Security cookies: Help detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic on the Platform.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the jili3 Platform, including your ability to log in or maintain a session. Detailed instructions for managing cookies are available in your browser's help documentation.

7Data Retention

jili3 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• KYC and identity verification documents: Retained for a minimum of five (5) years from the date of verification or account closure, whichever is later.
• Financial transaction records: Retained for a minimum of five (5) years in compliance with Philippine AML regulations.
• Gaming activity logs: Retained for a minimum of three (3) years for dispute resolution and regulatory purposes.
• Customer support communications: Retained for two (2) years from the date of the last interaction.
• Technical and device data: Retained for up to twelve (12) months for security and analytics purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data disposal procedures.

8Data Security

jili3 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data in transit between your device and jili3 servers
• AES-256 encryption for sensitive data stored at rest, including KYC documents and financial records
• Multi-factor authentication options for player accounts
• Regular penetration testing and vulnerability assessments conducted by independent security specialists
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis
• 24/7 security monitoring and intrusion detection systems
• PCI-DSS compliant payment processing infrastructure

While jili3 takes all reasonable steps to protect your data, no system is completely immune to security risks. In the event of a data breach that poses a risk to your rights and freedoms, jili3 will notify you and the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach, as required by Philippine law.

9Your Privacy Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jili3:

• Right to be informed: You have the right to know what personal data jili3 holds about you and how it is being used — which is the purpose of this Policy.
• Right of access: You may request a copy of the personal data jili3 holds about you at any time. We will respond to verified access requests within fifteen (15) business days.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account information directly through your account settings.
• Right to erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
• Right to data portability: You may request that jili3 provide your personal data in a structured, commonly used, machine-readable format where technically feasible.
• Right to lodge a complaint: If you believe jili3 has violated your privacy rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.

To exercise any of these rights, please contact our support team via live chat or email. We may need to verify your identity before processing your request. We will not charge a fee for exercising your rights unless your request is manifestly unfounded or excessive.

10Children's Privacy

jili3 is strictly an adult gaming platform. In the Philippines, the minimum legal age for casino-style gambling is 21 years old. jili3 does not knowingly collect personal data from individuals under the age of 21.

During registration, all applicants are required to confirm their date of birth and may be required to submit government-issued identification to verify their age. Where jili3 discovers or has reasonable grounds to believe that a registered account belongs to a person under 21, that account will be immediately suspended, all funds will be frozen pending investigation, and the matter will be referred to the appropriate authorities where required by law.

If you are a parent or guardian and believe that a minor has registered on jili3 using false information, please contact our support team immediately so we can take appropriate action.

11Third-Party Links

The jili3 Platform may contain references to third-party services such as payment providers. While we take care to work only with reputable partners, jili3 is not responsible for the privacy practices of third-party websites or services. Once you leave the jili3 Platform and interact with a third-party service, that service's own privacy policy governs the collection and use of your data.

We encourage you to review the privacy policies of any third-party services you use in connection with your jili3 account, including your chosen payment provider (GCash, PayMaya, BPI, BDO, Metrobank, etc.).

12International Data Transfers

jili3 primarily stores and processes your personal data on servers located within or serving the Philippines. In some cases, data may be processed by our service providers in other jurisdictions — for example, cloud infrastructure providers or identity verification services that operate internationally.

Where personal data is transferred outside the Philippines, jili3 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act. These safeguards may include contractual data protection clauses, adequacy decisions, or other legally recognized transfer mechanisms.

By using the jili3 Platform, you acknowledge and consent to the transfer of your personal data to jurisdictions outside the Philippines where necessary for the provision of our services, subject to the safeguards described above.

13Updates to This Privacy Policy

jili3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, applicable law, or the services we offer. When material changes are made, we will notify registered players via email to their registered address or through a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is always displayed at the top of this page. We encourage you to review this Policy periodically to stay informed about how jili3 protects your personal data. Your continued use of the Platform following the posting of any changes constitutes your acceptance of the revised Policy.

If you do not agree with any changes to this Policy, you should cease using the Platform and may request account closure in accordance with our Terms & Conditions.

14Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jili3 handles your personal data, please reach out to our dedicated support team. We are available 24 hours a day, 7 days a week via live chat on the Platform.

For written privacy-related inquiries, you may contact us at the following email address (plain text — not a clickable link):

If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.